TY  - BOOK
AU  - Zanasi,A.
TI  - Text mining and its applications to intelligence, CRM, and knowledge management
SN  - 185312995X
PY  - 2005///
CY  - Southampton, UK, Boston
PB  - WIT Press
KW  - Data mining
KW  - Application software
KW  - Development
KW  - Knowledge management
N1  - Includes bibliographical references and index
ER  -