Agent technology for communications infrastructure / edited by Alex L. G. Hayzelden and Rachel A. Bourne 

 - Chichester: New York :  Wiley,  2001 
 - xviii, 296 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0471498157 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Intelligent agents (Computer software)<br/>Telecommunication systems