Balanced scorecard step-by-step for government and nonprofit agencies
Niven, Paul R.
creator
text
nju
Hoboken, NJ
John Wiley & Sons
2003
monographic
eng
xiv, 305 p. : ill. ; 24 cm.
specialized
Paul R. Niven
Includes glossary
Includes bibliographical references and index
Total quality management in government
Administrative agencies
Management
Evaluation
Nonprofit organizations
Management
Evaluation
Benchmarking (Management)
Performance standards
Organizational effectiveness
Measurement
0471423289
UMP
060614
20251117141542.0
vtls000001079