Niven, Paul R. <br/><br/>
Balanced scorecard diagnostics :  maintaining maximum performance / 
Paul R. Niven 
 - Hoboken, NJ. :  John Wiley & Sons,  2005 
 - xvii, 206 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0471681237 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness--Measurement<br/>Performance--Measurement<br/>Industrial productivity--Measurement