Lehman, Carol M. <br/><br/>
Business communication / 
Carol M. Lehman, Debbie D. Dufrene 
 - 13th ed. 
 - New York :  South-Western/Thomson Learning,  2002 
 - xxxii, 612, 26, 10, 36, 6, 11 p. :  ill. ;  26 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0324037287 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence<br/>Business communication<br/>Business report writing