TY  - BOOK
AU  - Wickman,Robert F.
AU  - Doyle,Robert S.
TI  - Breakthrough quality improvement for leaders who want results
SN  - 0873892135 (alk. paper)
PY  - 1993///
CY  - Milwaukee, Wis.
PB  - ASQC Quality Press
KW  - Total quality management
KW  - Benchmarking (Management)
N1  - Includes index
ER  -