TY  - BOOK
AU  - Russell,Roberta S.
AU  - Taylor,Bernard W.
TI  - Operations management
SN  - 9780470646236
PY  - 2011///
CY  - Hoboken, NJ
PB  - John Wiley & Sons
KW  - Production management
KW  - Business logistics
KW  - Value added
KW  - Quality control
N1  - Includes bibliographical references and index; ch. 1. Introduction to Operations and Supply Chain Management -- ch. 2. Quality Management -- ch. 3. Statistical Process Control -- ch. 4. Product Design -- ch. 5. Service Design -- ch. 6. Processes and Technology -- ch. 7. Capacity and Facilities Design -- ch. 8. Human Resources -- ch. 9. Project Management -- ch. 10. Supply Chain Management Strategy and Design -- ch. 11. Global Supply Chain Procurement and Distribution -- ch. 12. Forecasting -- ch. 13. Inventory Management -- ch. 14. Sales and Operations Planning -- ch. 15. Resource Planning -- ch. 16. Lean Systems -- ch. 17. Scheduling
ER  -