Roberts, Martin <br/><br/>
Change management excellence :  putting NLP to work in the 21st century / 
Martin Roberts 
 - Carmarthen, Wales:  Crown House 
<br/><br/> Includes glossary index 
<br/><br/>Bibliography: p. 261-268 
<br/><br/><label>ISBN: </label>1899836144 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change<br/>Management