TY  - BOOK
AU  - Roberts, Martin
TI  - Change management excellence: putting NLP to work in the 21st century 
SN  - 1899836144
CY  - Carmarthen, Wales
PB  - Crown House
KW  - Organizational change
KW  - Management
N1  - Includes glossary index; Bibliography: p. 261-268
ER  -