TY - BOOK AU - Yesil, Magdalena 1958- TI - Creating the virtual store: taking your web site from browsing to buying SN - 0471164941 (pbk: PY - 1997/// CY - New York PB - John Wiley & Sons KW - Retail trade KW - Computer networks KW - World Wide Web KW - Retail trade surveys KW - United States KW - Consumer behavior KW - Internet marketing KW - Teleshopping N1 - Includes bibliographical references (p. 353-356) and index ER -