Kolarik, William J. <br/><br/>
Creating quality :  process design for results / 
Willian J. Kolarik 
 - Boston:  WCB/McGraw-Hill,  1999 
 - xii, 641 p.:  ill.;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0070363099 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production engineering<br/>Quality control