TY  - BOOK
AU  - Cain,Brian
TI  - Dealing with your bank: how to assert yourself as a paying customer 
SN  - 0717297314
PY  - 1997/// (Rep. 2003)
CY  - Hong Kong, China
PB  -  Grolier International
KW  - Banks and banking
KW  - Customer services
N1  - Includes index; Library has 30 volumes, each under a different title
ER  -