Hooks, Ivy F. <br/><br/>
Customer-centered products :   creating successful products through smart requirements management / 
Ivy F. Hooks and Kristin A. Farry 
 - New York:  AMACOM,   2001 
 - xxxi, 272 p.:   ill; 24 cm. 
<br/><br/>Includes bibliographical references (p. 261-266) and index 
<br/><br/><label>ISBN: </label>0814405681 
<br/><br/><label>Subjects--Topical Terms: </label><br/>New products<br/>Production management<br/>Production planning