TY  - BOOK
AU  - Hooks, Ivy F.
AU  - Farry,Kristin A.
TI  - Customer-centered products: creating successful products through smart requirements management 
SN  - 0814405681
PY  - 2001///
CY  - New York
PB  - AMACOM
KW  - New products
KW  - Production management
KW  - Production planning
N1  - Includes bibliographical references (p. 261-266) and index
ER  -