@book{20531,
	author = {Forsyth, Patrick},
	title = {Conducting effective negotiations :},
	publisher = { Grolier International,},
	year = {1997 (Rep. 2003)},
	address = {Wanchai, Hong Kong :},
	edition = {Deluxe ed.},
	note = {Library has 30 volumes under series, each with different title}
}