TY  - BOOK
AU  - Williams, James R.
TI  - Developing performance support for computer systems : a strategy for maximizing usability and learnability
SN  - 0415326400
PY  - 2004///
CY  - Boca Raton
PB  - CRC Press
KW  - Computer systems
KW  - Performance
KW  - Management
N1  - Includes index
ER  -