TY  - BOOK
AU  - Comfort, Jeremy
ED  - York Associates
TI  - Effective telephoning
SN  - 0194570932
PY  - 1996///
CY  - Oxford: 
PB  - Oxford University Press
KW  - Telephone in business
KW  - Problems, exercises, etc
KW  - Telephone etiquette
KW  - English language
KW  - Business English
KW  - Sound recordings for foreign speakers
KW  - Textbooks for foreign speakers
N1  - Spine title : Effective telephoning, student's book
ER  -