TY  - BOOK
AU  - Penrose,John M.
AU  - Rasberry,Robert W.
AU  - Myers,Robert J.
TI  - Business communication for managers: an advanced approach 
SN  - 032418669X
PY  - 2004///
CY  - Mason, OH
PB  - Thomson/South-Western
KW  - Business communication
ER  -