Armstrong, Michael <br/><br/>
A handbook of management techniques / 
Michael Armstrong 
 - 3rd ed. 
 - London :  Kogan Page,  2001 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>074943094X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Marketing--Management<br/>Quality control--Management<br/>Information technology--Management