TY  - BOOK
AU  - Armstrong,Michael
TI  - A handbook of management techniques
SN  - 074943094X
PY  - 2001///
CY  - London
PB  - Kogan Page
KW  - Management
KW  - Marketing
KW  - Quality control
KW  - Information technology
N1  - Includes bibliographical references and index
ER  -