00716nam a2200205 4500 vtls000005551 KUKTEM 20251117142112.0 1844800571 201904301004 AUTHORITY 201107131709 VLOAD 200908141035 VLOAD 200908141008 VLOAD 200606141124 VLOAD UMP HD62.15 .B27 2004 Basu, Ron Implementing quality : a practical guide to tools and techniques : enabling the power of operational excellence / Ron Basu London: Thomson, 2004 xxiv, 311 p.; 25 cm. Includes bibliographical references, glossary and index Total quality management 0 0 lcc 0 0 10000 10000 2019-09-04 437.83 2 HD62.15 .B27 2004 0000008656 2023-05-03 00:00:00 2023-04-05 437.83 2019-09-04 OPEN 22460 22466 2