TY  - BOOK
AU  - Shepard, Glenn
TI  - How to manage problem employees : a step-by-step guide for turning difficult employees into high performers
SN  - 0471730432
PY  - 2005///
CY  - Hoboken, NJ
PB  - John Wiley & Sons
KW  - Problem employees
KW  - Personnel management
N1  - Includes index
ER  -