Chorafas, Dimitris N. <br/><br/>
Integrating ERP, CRM, supply chain management, and smart materials / 
Dimitris N. Chorafas 
 - Boca Raton, FL:  Auerbach Publications,  2001 
 - xxi, 384 p. :  ill. ;  26 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0849310768 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business logistics<br/>Customer relations