TY  - BOOK
AU  - Maier, Ronald
TI  - Knowledge management systems: information and communication technologies for knowledge management 
SN  - 3540205470
PY  - 2004///
CY  - Berlin, Germany
PB  -  Springer Verlag
KW  - Management information systems
KW  - Database management
N1  - Includes index; Bibliographical references: p. [555]-628
ER  -