Knowledge horizons :  the present and the promise of knowledge management / 
edited by Charles Despres, Daniele Chauvel 
 - Boston, MA:  Butterworth-Heinemann,  2000 
 - xv, 344 p. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 325-338) and index 
<br/><br/><label>ISBN: </label>0750672471 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management