TY  - BOOK
AU  - Despres,Charles
AU  - Chauvel,Daniele
TI  - Knowledge horizons: the present and the promise of knowledge management 
SN  - 0750672471
PY  - 2000///
CY  - Boston, MA
PB  - Butterworth-Heinemann
KW  - Knowledge management
N1  - Includes bibliographical references (p. 325-338) and index
ER  -