McKeen, James D. <br/><br/>
Making IT happen :   critical Issues in IT management / 
James D. McKeen 
 - Chichester, Eng.:   John Wiley,   2003 
 - xvi, 366 p.;   24 cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0470850876 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology--Management