Topchik, Gary S. <br/><br/>
Managing workplace negativity / 
Gary S. Topchik 
 - New York:  AMACOM,   c2001 
 - xi, 193 p.;   24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0814405827 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Employee morale<br/>Employee motivation<br/>Supervision of employees<br/>Personnel management