TY  - BOOK
AU  - Topchik, Gary S.
TI  - Managing workplace negativity
SN  - 0814405827
PY  - 2001///
CY  - New York
PB  - AMACOM
KW  - Employee morale
KW  - Employee motivation
KW  - Supervision of employees
KW  - Personnel management
N1  - Includes index
ER  -