Hamson, Ned <br/><br/>
Managing quality / 
Ned Hamson and Amy Zuckerman 
 - Oxford  Capstone Pub.,  2002 
 - [v], 130 p. ;  18 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>1841122211 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Total quality management