TY - BOOK AU - Brumm, Eugenia K. TI - Managing records for ISO 9000 compliance SN - 9837203072 PY - 1996/// CY - Kuala Lumpur: PB - Golden Book Centre KW - ISO 9000 Series Standards KW - Documentation KW - Records KW - Management N1 - Includes glossary and index; Includes bibliographical references (p.415-418) ER -