Mac OS X help desk essentials / 
edited by Owen Linzmayer 
 - Berkeley, CA:   Peachpit Press,   2005 
 - xi, 514 p.:   ill.;   24 cm. 
<br/><br/> Includes glossary and index 
<br/><br/><label>ISBN: </label>0321278488 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Operating systems (Computers)<br/>Macintosh (Computer)--Programming<br/>Mac OS