TY  - BOOK
AU  - Housel, Thomas
AU  - Bell,Arthur H.
TI  - Measuring and managing knowledge
SN  - 0072297719
PY  - 2001///
CY  - Bostob, MA
PB  -  McGraw-Hill
KW  - Knowledge management
N1  - Includes index; Bibliography: p. 155-158
ER  -