Mohd. Yusof Hj. Othman Menjejak kualiti menjana kecemerlangan / Mohd, Yusof Hj. Othman - Kuala Lumpur: DBP, 2002 - xxii, 189 p.; 22 cm Includes bibliographical references (p. 181-183) and index ISBN: 9836267344 Subjects--Topical Terms: Quality controlTotal quality management