Russell, Roberta S. <br/><br/>
Operations management / 
Roberta S. Russell, Bernard W. Taylor III 
 - 4th ed. 
 - Upper Saddle River, NJ:  Prentice Hall,  2003 
 - xx, 824 p. :  ill. ;  26 cm. ; +  1 CD-ROM 
<br/><br/><label>ISBN: </label>0130782254 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management<br/>Quality control