Operations management :   policy, practice and performance improvement / 
Steve Brown ... [et al] 
 - Oxford:   Butterwort Heinemann,   2001 
 - vii, 439 p.:   ill.;   25 cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>075064995X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management