00950nam a2200241   4500001001400000003000700014005001700021008004100038020001500079039010800094040000800202090002100210100002200231245011300253260004500366300002800411504002700439650004600466650002700512700002000539952013200559999001700691vtls000009180KUKTEM20251117142245.0060606t2004    xxu    gr    |0 1 0|eng |  a0787952729 9a201107131740bVLOADc200908141114dVLOADc200908141046dVLOADc200908131546dVLOADy200606141143zVLOAD  aUMP  aHD58.9 .C52 2000  aChang, Richard Y.00aPerformance scorecards :b measuring the right things in the real world /c Richard Y. Chang, Mark W. Morgan  aSan Francisco, CA:b Jossey-Bass,c 2000  axxviii, 162 p.;c 24 cm  aReferences: p. 161-16200aOrganizational effectivenessxMeasurement00aPerformance technology12aMorgan, Mark W.  00102lcc4070a10000b10000d2019-09-04g87.50l0oHD58.9 .C52 2000p0000003639r2019-09-04 00:00:00v87.50w2019-09-04yOPEN  c25591d25597