Performance and fault management / 
Paul L. Della Maggiora ... [et al.] 
 - Indianapolis, IN :  Cisco Press,  2000 
 - xxvi, 570 p. :  ill. ;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>1578701805 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer networks--Management<br/>Quality control