Summers, Donna C. S. <br/><br/>
Quality / 
Donna C. S. Summers 
 - 4th ed. 
 - Upper Saddle River, NJ:  Prentice Hall,  2006 
 - xii, 819 p.:  ill.;  24 cm.; +  1 CD-ROM 
<br/><br/>Includes bibliographical references (p. 800-807) and index 
<br/><br/><label>ISBN: </label>013118931X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control