Flanigan, Eileen <br/><br/>
Process improvement :   enhancing your organization's effectiveness / 
Eileen Flanigan, Jon Scott 
 - Menlo Park, CA:   Crisp Publications,   1995 
 - 106 p.:   ill.;   26 cm 
 - A Fifty-minute series .
<br/><br/><label>ISBN: </label>1560523220 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness