Holtzblatt, Karen <br/><br/>
Rapid contextual design :   a how-to guide to key techniques for user-centered design / 
Karen Holtzblatt, Jessamyn Burns Wendell, Shelley Wood 
 - Amsterdam:   Elsevier,   2005 
 - xvii, 313 p.:   ill.;   28 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0123540518 
<br/><br/><label>Subjects--Topical Terms: </label><br/>System design<br/>System analysis