TY  - BOOK
AU  - Plung,Daniel L.
AU  - Montgomery,Tracy T.
TI  - Professional communication: the corporate insider's approach 
SN  - 0324270380
PY  - 2004///
CY  - Mason, OH
PB  - Thomson/South-Western
KW  - Business communication
KW  - Interpersonal communication
N1  - Includes bibliographical references and index
ER  -