Hargie, Owen <br/><br/>
Skilled interpersonal communication :   research, theory and practice / 
Owen Hargie and David Dickson 
 - 4th ed 
 - Hove, UK; New York:   Routledge,   2004 
 - xii, 542 p.;   26 cm 
<br/><br/> Includes index 
<br/><br/>Bibliographical references (p. 443-507) 
<br/><br/><label>ISBN: </label>0415227194 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication