Reardon, Kathleen Kelley <br/><br/>
The skilled negotiator :   mastering the language of engagement / 
Kathleen Kelley Reardon 
 - San Francisco, Calif.:   Jossey-Bass,   2004 
 - x, 259 p.;   24 cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>078796655X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation in business