00864nam a2200241 4500 vtls000011431 KUKTEM 20251117142333.0 060606t2004 xxu gr |0 1 0|eng | 1856044041 201107131759 VLOAD 200908141139 VLOAD 200908141110 VLOAD 200908131601 VLOAD 200606141156 VLOAD UMP Z711 .O93 2000 Owen, Tim Success at the enquiry desk / Tim Owen 3rd ed. London: Library Association Pub., 2000 xv, 87 p.; 22 cm. The successful LIS professional Reference services (Libraries) Information services Quality control 0 0 0 0 10000 10000 2019-09-04 0 Z711 .O93 2000 0000002872 2019-09-04 00:00:00 2019-09-04 OPEN VIRTUA 27230 27236 VTLSSORT0010*0030*0050*0080*0200*0390*0900*1000*2450*2500*2600*3000*4400*6500*6501*9490*9990*9991