Software process improvement :   metrics, measurement, and process modeling / 
[edited by] Michael Haug, Eric W. Olsen, Lars Bergman 
 - Berlin; New York:   Springer,   2001 
 - xvi, 391 p.:   ill.;   24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>3540417877 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Software engineering