Landauer, Thomas K. <br/><br/>
The trouble with computers :   usefulness, usability and productivity / 
Thomas K Landauer 
 - Cambridge, MA:   The MIT Press,   1996 
 - x,425 p.:   ill.;   23 cm. 
<br/><br/><label>ISBN: </label>0262121867 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computers<br/>Technological innovations