TY  - BOOK
AU  - Goetsch, David L.
AU  - Davis,Stanley B.
TI  - Understanding and implementing ISO 9000:2000 / David L. Goetsch, Stanley B. Davis
SN  - 013041106x
PY  - 2002///
CY  - Upper Saddle River, NJ
PB  -  Prentice Hall
KW  - ISO 9000 Series Standards
N1  - Includes index
ER  -