TY  - BOOK
AU  - Robbins,Stephen P.
AU  - Hunsaker,Phillip L.
TI  - Training in interpersonal skills: TIPS for managing people at work 
SN  - 0131481517
PY  - 2006///
CY  - Upper Saddle River, NJ.
PB  - Pearson Prentice Hall
KW  - Supervision of employees
KW  - Interpersonal communication
N1  - Includes bibliographical references and index
ER  -