Courage, Catherine <br/><br/>
Understanding your users :   a practical guide to user requirements :   methods, tools, and techniques / 
Catherine Courage and Kathy Baxter 
 - Amsterdam:   Elsevier,   2005 
 - xxvii, 781 p.:   ill. (some col.); 24 cm. 
<br/><br/>Includes bibliographical references (p. 751-757) and index 
<br/><br/><label>ISBN: </label>1558609350 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Human--Computer interaction<br/>Computer software--Development<br/>User interfaces (Computer systems)